Gurugram: A physically challenged woman was “denied” entry into a fancy restaurant in Gurugram because she was in a wheelchair. After her tweets went viral and received huge traction, the owner took to the social media site to tender an apology.
Goumtesh Singh, Founder Partner at Raasta, wrote: “Let me start by apologising on behalf of entire team for any bad experience that you may have had. Please rest assured if any of our members is found in the wrong, appropriate action will be taken against them.”
He also wrote that the hotel stands for inclusivity.
@Srishhhh_tea pic.twitter.com/eQZxqigPNF
— goumtesh Singh (@goumtesh) February 13, 2022
Srishti, the physically-challenged woman, took to Twitter to narrate her harrowing experience of being “denied” entry into a fancy restaurant in Gurugram because she was in a wheelchair.
Sharing her ordeal, Shristi also shared a video of he incident. She tweeted that a staff member at Raasta Gurgaon told them other customers “will get disturbed” if she went in with the wheelchair.
— Srishti (she/her??) (@Srishhhh_tea) February 12, 2022
In a live interview with NDTV, when asked to explain the management’s actions, Singh said the manager who was on duty has been let go but refused to comment further.
“I would just like to talk to Srishti and would like to apologise to her,” he said and abruptly ended the call.
Dear Ms. Srishti Pandey,
I am personally looking into this incident. Let me start by apologising on behalf of entire team for any bad experience that you may have had. Please rest assured if any of our members is found in the wrong, appropriate action will be taken against them.— goumtesh Singh (@goumtesh) February 12, 2022
After several tweets, Gurugram Police responded and asked her to share her details for further action.
On the other hand, actress and producer-director Pooja Bhat racted to the incident saying, “We suffer from an absolute lack of grace as a society.”
Am terribly saddened that this happened to you. We suffer from an absolute lack of grace as a society. Wheelchair accessibility is one thing but refusing to see a human being who is confined to one as an equal and deserving of dignity is quite another. ?
— Pooja Bhatt (@PoojaB1972) February 12, 2022
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