WhatsApp banned over 2 million Indian accounts in August, according to its latest compliance report.
The Facebook-owned company informed 20,70,000 Indian accounts were banned while it received 420 grievance reports from users across account support (105), ban appeal (222), other support (34), product support (42) and safety (17).
Also, 41 accounts were “actioned” or remedial action was taken during the said period. In other words, WhatsApp either banned an account or restored a previously banned account as a result of the complaint.
Between June 16 and July 31, more than 3 million Indian accounts were banned by WhatsApp and 594 grievance reports were received.
Globally, WhatsApp bans around 8 million accounts per month to prevent abuse on its platform.
The company said more than 95 per cent of bans are due to unauthorised use of automated or bulk messaging or spam.
As per the Union government’s new IT rules, which became applicable from May 26 this year, it’s mandatory for digital platforms with over 5 million users to publish compliance reports every month.