New Delhi: IndiGo on Saturday announced that it will waive off change fees on new bookings made from April 17, 2021, till April 30, 2021. The decision was taken in view of lockdowns imposed in various states due to rising COVID-19 cases. The move will help passengers book flight tickets without fear of date change fees, News18 reported.
IndiGo, recently announced that it has processed 99.95 per cent of the total amount owed to passengers whose flights got cancelled during the two-month lockdown beginning March 25 last year. The Supreme Court had last September instructed all the airlines to fully refund the passengers, whose flights were cancelled during the lockdown period (March 25, 2020 to May 24, 2020), by March 31, 2021, the report added.
“Since the resumption of operations in May 2020, IndiGo has been rapidly refunding amounts owed to customers whose flights had been cancelled during the lockdown. The airline has already processed close to Rs 1,030 crore of refunds, which amounts to about 99.95 per cent of the total amount owed to its customers,” IndiGo was quoted as saying in a statement.
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